Processing Time
- All orders are processed within 1-3 business days after receiving your order confirmation email Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day.
- Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Times
We ship to addresses within Germany, the European Union and North America. Shipping fees will be calculated at checkout and are based on the weight and dimensions of your order as well as your chosen shipping method.
Please note that estimated delivery times are provided as a guide only and we cannot guarantee delivery on a specific date.
- Domestic Shipping (Germany):
- Standard Shipping: € 2,95 (Estimated delivery: 3-5 business days)
- Free shipping on orders over € 28.
International Shipping:
- Rates vary depending on the destination and will be calculated at checkout.
- Delivery time: 1-2 weeks, depending on the country.
- Customs, Duties, and Taxes
- Kfeelz is not responsible for any customs or import taxes that may apply to international orders. These fees are determined by your local customs office.
Shipping Delays
- While we strive to deliver your order on time, delays may occur due to unforeseen circumstances (e.g., customs processing, carrier issues, holidays).
- If your order hasn’t arrived within 30 days, please contact us at contact@kfeelz.com.